FAQs
Frequently asked questions
Everything You Need to Know for a Seamless Stay
How do I book a villa?
Simply browse our properties, select your preferred dates, and follow the booking instructions. If you need assistance, our team is available to help.
What payment methods are accepted?
We accept major credit cards and bank transfers. Details will be provided during the booking process.
Is airport transfer available?
Yes, we can arrange airport transfers upon request. Let us know your arrival details in advance.
What amenities are included in the villas?
All our villas feature 5-star hotel-quality linens, towels, and toiletries, along with locally sourced bathroom amenities from Calibration Lifestyle in Chiang Mai.
How does check-in and check-out work?
Our 24/7 concierge team will assist you with check-in and check-out, provide recommendations, and be available for any emergencies.
Can I request additional services during my stay?
Yes! Our concierge team can help arrange tours, activities, private chefs, and other personalized experiences to enhance your visit.
What areas do Lofty Villas properties cover?
Our villas are located in Patong, Cape Panwa, and other prime destinations across Phuket, catering to different styles of travel.